Informativa sulle spedizioni
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Once dispatched, estimated delivery times are:
- United States: 7–20 business days
- Italy & European Union: 10–25 business days
These are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items ordered.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Import Duties (EU/Italy) Orders shipped to the European Union may be subject to customs duties or import taxes upon arrival. These charges are the responsibility of the customer. We comply with EU consumer protection regulations and provide accurate product descriptions and declared values on all shipments.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 14 days of the estimated delivery date at lyvux.gestion@proton.me. We will work with you to resolve the issue promptly.
Contact For any shipping-related questions, please reach out to us at lyvux.gestion@proton.me.