Shipping Policy

We ship from fulfillment centers in both Europe and the United States to ensure the fastest possible delivery for every customer.

Processing Time

Orders are processed within 1–3 business days of payment confirmation. You'll receive a shipping confirmation email with your tracking number once your order leaves our warehouse.

Estimated Delivery Times

Region	Estimated Delivery
Italy & Europe	5–12 business days
United States	5–10 business days
Rest of World	10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, or high-demand periods.

Order Tracking

Once your order ships, you'll receive an email with a tracking link. You can also visit our Track Order page at any time.

Customs & Import Duties

International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Shipping Issues

If your package hasn't arrived within the estimated window, please contact us at lyvux.gestion@proton.me with your order number. We'll investigate and resolve the issue promptly.